Questions We Hear Most Often
Everything Fit Beyond Sight offers, in one place. Can’t find it? Ask us directly.
Getting started
I’ve never worked with a coach — where do I start?
If you’ve never worked with a coach before, start with a Fitness Buddy Check-In ($49) or the 30-minute Session ($79). It’s the lowest-commitment, highest-clarity option. One session will tell you everything you need to know about whether this approach works for you.
What’s the difference between a Fitness Buddy session and Fitness Coaching?
A Fitness Buddy session is pure accountability with no ongoing commitment — choose a 20-minute Check-In, the 30-minute Session, or a 45-minute Deep Dive, or commit to a monthly accountability plan. Fitness Coaching is a different thing entirely: a full monthly coaching relationship with weekly check-ins, progressive programming, and a coach tracking your progress every week.
Do I need to be fit already?
No. Every program is built around where you are right now, not where you think you should be. Whether you’re completely restarting or pushing past a plateau, we start from your current reality.
How soon can I start after I sign up?
Immediately. Your membership opens the moment your payment goes through. A one-minute set-up matches a program to you, and you can start it straight away, along with the library, the tools and this week’s live classes. A free account works the moment you create it, and you can book a session into any open time.
What does a free account get me, versus membership?
A free account lets you book Fitness Buddy, coaching and life coaching sessions at the public price, shop the store, send gifts, take the paid 7-Day Restart Challenge, try the Stride tracker demo, and join any live workout Mario from FBS opens to everyone. The training library, the day-by-day programs, the progress tools, Insights, challenges, the weekly live classes, the Monthly Accountability Call and your message thread with Mario from FBS come with Visionary membership ($12.99/mo), which also takes 10% off sessions and most store orders.
Membership & tiers
What’s included in Visionary and Elite Visionary?
Visionary ($12.99/mo or $129/yr) is the full member experience: the full premium content library (premium podcast, audio, video, exclusive articles, downloadable resources), day-by-day programs at your level (beginner to advanced) and challenges, weekly live classes with Mario from FBS (Mind Reset and Move With Mario) with replays, the Monthly Accountability Call, progress tools and 30-day Insights, the Vault, your private message thread with FBS, member events, live workouts when Mario from FBS opens them to all members, members-first store drops, and 10% off Fitness Buddy, Life Coaching, Fitness Coaching, and most of the store. Elite Visionary ($29.99/mo or $299/yr) adds Sidney, the FBS assistant (always on) — trained on every FBS program and tool, and grounded in FBS and Mario's method — plus the closest access to Mario: Elite AMA Live on the first Thursday of every month, the weekly Elite Strength Lab, private live streams with Mario, Form Check, the Music Studio, behind-the-scenes and personal-life content, the Elite podcast, Elite programs and challenges, 90-day Insights, Mario's full coaching note with every daily tip, Elite-first store drops, a private custom-order brief, priority booking, and 15% off sessions and most of the store. Annual billing is the best value on both tiers — you save $26.88 or $60.88 a year. The first 150 members who join in December 2026 keep the founding price instead (see below). Both tiers can be cancelled any time.
Which tier should I start with?
Visionary is the full Fit Beyond Sight member experience: member content, programs, weekly live classes, progress tools, the Vault, member events, replays, and member savings. Elite Visionary includes everything in Visionary, then adds the closest-access premium layer: Sidney, the FBS assistant (always on), the monthly Elite AMA Live, the Elite Strength Lab, private live streams, the Elite rooms of the Vault, music studio access, personal-life content, form checks, Elite-only store pieces, priority booking, and the highest member savings. Start with Visionary. Upgrade to Elite Visionary any time from your account settings.
Can I upgrade or downgrade my tier later?
Yes — switch between Visionary and Elite Visionary any time from your account settings. Billing is adjusted automatically for the change, and your access updates right away.
Is annual billing worth it?
If you plan to stay more than ten months, yes. Annual billing saves $26.88 a year on Visionary and $60.88 a year on Elite Visionary versus paying monthly — the same access, billed once.
What is the founding offer?
Membership doors open December 1, 2026. The first 150 members who join in December 2026 pay the founding price: Visionary $9.99 a month or $99 a year, and Elite Visionary $19.99 a month or $199 a year, instead of the regular $12.99 or $129 and $29.99 or $299. You keep the founding price for as long as you stay continuously subscribed: your subscription keeps the price you joined at, renewal after renewal. If you cancel and your membership ends, joining again later is at the regular price. If you change plan during December while founding spots remain, you move to the founding price of the new plan and keep your spot; after that, plan changes are at the regular price. Gift memberships are always at the regular price. The live count of founding spots left is on the pricing page.
Can I cancel my membership any time?
Yes. You can cancel directly from your account settings with no penalties. Your access continues until the end of the billing period.
Programs & workouts
How do the training programs work?
Your program is a day-by-day arc matched to your focus, experience, equipment, and time — drawn from a deep library of body, mind, and hybrid tracks. Programs run from beginner to advanced for every member; Elite Visionary adds Elite programs, including most of the six- and eight-week blocks. Run it self-paced (it advances as you complete days) or scheduled (the clock keeps you honest). Milestone days earn badges, and you can restart a week — or the whole program — any time.
Do I need a gym or special equipment?
No. Programs come in home, gym, and upper/lower variants, and every guided workout offers scaled options in real time. Pick what matches your setup when you start, and adapt as your access changes.
What are the guided workouts like?
Guided interval workouts run with a built-in timer, animated movement demos, and spoken cues — including the rest countdown — so you can train eyes-free. They never run silently in the background: if you try to leave mid-workout, you’re asked to confirm before it ends.
Can I time rest, rounds, or intervals on their own?
Yes. Quick Tools gives you a timer, a stopwatch, and an interval timer with audible alerts — handy for resting between sets or pacing rounds. It stays controllable from a fixed dock wherever you are on the site.
Tracking your progress — Stride, My Tools & Insights
What is Stride?
Stride turns your phone into a GPS workout tracker for walks, runs, and rides — live distance, pace, splits, and your route on a map, with spoken cues so you never look down. Every workout is saved with its history.
What are My Tools?
My Tools is one hub for everything you log: daily check-ins, sleep & recovery, an activity journal, goals, habits, body metrics, a food journal, private notes, a mindset journal, and progress photos. Each tool keeps its own filterable history, and you can add, edit, or download entries in place.
Are my logs and photos private?
Yes. Everything in My Tools and your journals is private to you. FBS only sees what you explicitly choose to share in a session, or a progress photo you mark as coach-visible. Your messages stay between you and FBS.
Can I export or download my data?
Yes. Download any single entry, or a whole tool’s history, as a tagged PDF (or CSV/JSON). You can also export your full account data — profile, sessions, logs, messages, and more — from your account settings.
What are Insights?
Insights turns everything you log into trends and patterns — your streaks, movement, mood and energy, sleep, body metrics, and program progress over time — so you can see what’s working. Visionary members see their last 30 days; Elite Visionary members see their last 90.
What are Challenges?
Official challenges set by Mario from FBS, plus personal challenges he assigns just for you. Join one, follow it, and mark it complete when you finish — a simple way to keep momentum when motivation dips.
Working with Mario from FBS
How do the weekly check-ins work?
On Fitness Coaching, every week you complete a short check-in — what you did, what you skipped, and what’s coming up. I review it and respond with feedback, adjustments, or simply holding you to what you committed to. Every member also gets the Monthly Accountability Call: set your targets on your Accountability page, then we check them together, live.
How do I start Fitness Coaching?
Fitness Coaching is by application. Apply on the Fitness Coaching page in about five minutes; if the timing is right, you book a free 20-minute consultation with me straight away. After it, I email you my decision: an approval comes with a payment link valid for 7 days, then a short onboarding (a health check and our coaching agreement), and your first session is a baseline assessment. Spots are limited, so when I’m full you join the waitlist. We plan in 12-week blocks, and you can cancel any time.
Can I message FBS directly?
Yes. Members get a private message thread with FBS for questions, wins, and obstacles. FBS reads these — it’s a direct line, not a public forum, and it’s never shown anywhere else.
What if I fall off track?
That’s exactly what coaching is for. The point isn’t perfection — it’s getting back on track faster than you would alone. I’ll address it directly without judgment and adjust if needed.
Is coaching remote?
Coaching is delivered online: check-ins, programming and communication, so you can work with us wherever you’re based. If your goals call for in-person work, we set that up together at your free consultation.
Can I do fitness and life coaching at the same time?
Yes. Many clients run both simultaneously. Get in touch after signing up and I’ll discuss how to structure the two together.
Elite Visionary extras
What do I get with Elite Visionary that Visionary doesn’t have?
Elite Visionary is the closest-access tier: Sidney — the FBS assistant, always on, trained on all of FBS — the monthly Elite AMA Live and weekly Elite Strength Lab with Mario from FBS, private live streams, the private music studio, behind-the-scenes and personal-life content, Elite programs and challenges, form checks, a private custom-order brief, priority booking, and the highest member savings (15% off sessions and most of the store). Everything in Visionary is included.
What is a form check?
Submit a short video of a lift or movement and Mario from FBS reviews your technique with specific feedback — an Elite Visionary benefit, so you’re training the right way, not just hard.
The Buddy Session
What exactly is a Buddy Session?
It’s a focused 1-on-1 accountability session with me — 20, 30, or 45 minutes depending on what you book. In the session, I assess where you are, identify what’s blocking you, and give you a clear set of next steps. You leave with clarity and real momentum.
How do I prepare for one?
Come knowing your biggest current obstacle and one specific thing you want to walk away with. You do not need to have things figured out.
Will one session be enough?
For many clients, yes — one session creates enough clarity and momentum to restart. For others, it is the proof point they needed before committing to Fitness Coaching. Either outcome is valid. The session is also available as a standalone top-up at any point.
Can a Buddy Session lead into membership or coaching?
Yes, and it’s the most natural path. The Buddy Session is designed as an entry point that leads naturally into either Fitness Coaching or the Membership — whichever fits best after the session.
Booking, sessions & credits
How do I book a session?
Pick a service, choose an open time slot, and confirm. You’ll get a confirmation email with a calendar (.ics) file, and you can manage the booking any time from the link in that email or from My Sessions.
Can I reschedule or cancel a booking?
Yes, from your booking link or My Sessions. You can move a session any time before it starts, at no charge, up to 2 times per booking, and it keeps its full value. Cancel at least 24 hours ahead and you get a full refund to your card, or your session credit back. Inside 24 hours, a cancellation isn’t refunded and the credit is used, so moving the session is the better choice.
How do session packs and credits work?
Session packs and the monthly Fitness Buddy plans add session credits to your account; a credit is used each time you book, and any expiry is shown when you buy. You can see your remaining credits in your account.
Classes & events
What equipment do I need for a live class?
Mind Reset is guided breathing and mindset work, so all you need is a quiet spot. Move With Mario needs a little floor space and no equipment; I cue it by voice at three effort levels. The Elite Strength Lab works heavier, so have your weights or bands set up before it starts. For every class: a phone, tablet, or laptop to join, water, and a towel.
Do I need to be fit to join a class?
No. Every class is designed to be accessible regardless of starting point. I provide scaled options for every movement in real time. Mind Reset and Move With Mario in particular have no fitness prerequisites — if you can move, you can join.
Are classes recorded?
When a live class is recorded, the replay is added to your member library — Elite classes to the Elite-only library. The Monthly Accountability Call and in-person events are not recorded. Each event listing on the Classes and Events page shows whether a replay will be available.
Which live classes come with membership?
Every member gets two live classes with me each week: Mind Reset, twenty minutes of guided breathing and one clear intention, and Move With Mario, a thirty-minute guided session at three effort levels, plus the Monthly Accountability Call. Elite Visionary adds the weekly Elite Strength Lab and Elite AMA Live on the first Thursday of every month. Private live streams are an Elite Visionary experience. Depending on the topic, I also open some live workouts to all members, and now and then to everyone. See the Membership page for tier options.
Gifting & store
Can I gift a membership or sessions?
Yes. Buy a gift on the Gift page — a year of Visionary or Elite Visionary, or a Fitness Buddy Jumpstart Pack — and your recipient gets a redeem code by email to unlock it. It’s the easiest way to put someone’s momentum on you.
What’s in the store?
The store carries Fit Beyond Sight gear, and anyone can request a custom order — fixed-price items or request-to-quote. Members save 10–15% on most store purchases automatically, depending on tier, and Elite Visionary can also send a private custom-order brief: quote first, pay after.
Can I return something from the store?
If the size doesn’t fit, you can exchange it for a different size within 30 days of delivery, unworn and unwashed with the tags on: we send the new size and you send the original back (you pay that postage unless we sent the wrong size). If anything arrives damaged, misprinted, defective or wrong, we’ll replace or refund it; tell us within 30 days, with a photo. Items we stock can be returned within 30 days, unused and in their packaging. Gift cards and digital items can’t be returned once delivered. Each product page says which applies.
Accessibility
Is the site built for screen readers and keyboard use?
Yes — Fit Beyond Sight is built screen-reader-first and is keyboard-operable end to end. Workouts, Stride, and the timers speak their key cues, and a “use speech for most site content” toggle in your profile reads more of the site aloud. See the Accessibility page for the full statement.
Privacy, data & notifications
What does FBS actually see?
Your messages to FBS, your bookings, and anything you choose to share. Your private logs, journals, and photos stay yours unless you share them or mark a photo coach-visible. You control your contact preferences and can export or delete your data at any time.
How do I control emails, texts, and notifications?
From your profile you can turn each notification topic on or off — messages, reminders, progress, challenges, events, and content — across email, SMS, and push. Billing and essential account notices always come through. SMS is only ever sent with your explicit consent.
Practical details
Do you work with people outside your time zone?
No problem. All coaching and virtual sessions are available worldwide. Session times are agreed directly with me to work for your time zone. The live class schedule is set in Eastern Time, and the Events page lists it that way; your own Classes page shows every class in your time zone, which you can change in your profile.
Can I train with an injury or medical condition?
Yes, with the right approach. If you have a current injury, medical condition, or physical limitation, tell me at the start of your session, or message me before it if you’re a member. I’ll advise how to structure sessions around your situation. Fit Beyond Sight is not a medical service and does not replace advice from a doctor or physiotherapist.
Do you give nutrition advice?
Coaching covers training, accountability, and lifestyle structure. I provide general nutritional guidance — how to fuel your training, recovery, and energy — as part of the coaching conversation. Clinical dietary advice and prescribed meal plans require a registered dietitian, which is outside the scope of coaching here.
Will I be put in a group when I’ve paid for personal coaching?
No. All personal coaching — Fitness Coaching, Life Coaching, and Buddy Sessions — is strictly 1-on-1 with me. Group elements exist in the membership through the live classes, but these complement personal coaching rather than replace it. You will never be put in a group when you have paid for personal coaching.
How quickly will I see results?
Most clients notice a meaningful shift in consistency and momentum within the first two to three weeks — because structure and accountability remove the daily decision fatigue that normally causes relapse. Physical results depend on your starting point, your goals, and how consistently you engage. I set realistic expectations in your first session. Anyone promising specific results in a specific timeframe without knowing you first is not being straight with you.
Billing & cancellation
How do refunds work for 1:1 sessions?
Every 1:1 session (Fitness Buddy, Life Coaching and Coaching) follows one rule. Cancel at least 24 hours before it starts for a full refund to your card, or your session credit back if you used one. Cancellations inside 24 hours and missed sessions are not refunded. You can move a session any time before it starts, up to 2 times per booking, and it keeps its full value.
How do refunds work for membership and monthly coaching?
Membership: your first payment for a Visionary Access or Elite Visionary membership, monthly or yearly, comes with a 14-day money-back promise. Message FBS in Messages (/messages) or email info@fitbeyondsight.com within 14 days of that payment and we’ll refund it in full; your membership ends when the refund is made. After that, you can cancel any time and keep access through the end of the period you paid for, with no refund for part of a period. Fitness Coaching: refunds follow your coaching agreement (see part 5 of the Terms).
What about one-time packages and session packs?
One-time packages and coaching engagements: set out in your individual agreement. Generally: partial refund within 7 days if onboarding hasn’t begun; non-refundable once programming is delivered. Session packs — unused, unbooked sessions refundable within 30 days of purchase, less the single-session rate for any used. To ask for a refund, message FBS in Messages (/messages) or email info@fitbeyondsight.com.
Can I pause my membership?
Pausing is available in genuine circumstances — serious illness, family emergency, or a major life event. It is not a routine option. Contact me directly to request a pause. Pauses are handled case by case and are limited to one billing cycle. The cancellation and re-enrolment process is always open if you need more flexibility.
Will I get a receipt or invoice?
Yes. Stripe automatically sends a payment confirmation to your email. If you need a formal invoice for business expenses or insurance, contact us via the contact page with your payment details and we will provide one promptly.
Still have a question?
Get in touch directly and we’ll give you a straight answer — no sales pitch, no pressure.