Questions We Hear Most Often

Everything Fit Beyond Sight offers, in one place. Can’t find it? Ask us directly.

Getting started

I’ve never worked with a coach — where do I start?

If you’ve never worked with a coach before, start with a Fitness Buddy Check-In ($49) or the 30-minute Session ($79). It’s the lowest-commitment, highest-clarity option. One session will tell you everything you need to know about whether this approach works for you.

What’s the difference between a Fitness Buddy session and Monthly Coaching?

A Fitness Buddy session is pure accountability with no ongoing commitment — choose a 20-minute Check-In, the 30-minute Session, or a 45-minute Deep Dive, or commit to a monthly accountability plan. Monthly Coaching is a different thing entirely: a full coaching relationship with weekly check-ins, progressive programming, and a coach tracking your progress every week.

Do I need to be fit already?

No. Every program is built around where you are right now, not where you think you should be. Whether you’re completely restarting or pushing past a plateau, we start from your current reality.

How soon can I start after I sign up?

Immediately. After payment, you’ll receive your onboarding form within a few hours. Most clients have their first session or program delivered within 48 hours of signing up.

What does a free account get me, versus membership?

A free account lets you create a profile, explore the site, and try the Stride tracker demo. The full training library, the day-by-day programs, the progress tools, Insights, challenges, member events, and coaching all live behind Visionary membership ($9.99/mo). Membership also unlocks member pricing on every session and order.

Membership & tiers

What’s included in Visionary and Elite Visionary?

Visionary ($9.99/mo or $99/yr) is the full member experience: the full premium content library (premium podcast, audio, video, exclusive articles, downloadable resources), the day-by-day programs, progress tools and Insights, member-only updates, monthly group accountability calls, member events and replays, early access to launches, and 10% off Fitness Buddy, Life Coaching, and Store. Elite Visionary ($14.99/mo or $149/yr) adds the always-on FBS Assistant — trained on every FBS program and tool, in Mario's voice — plus the closest access to Mario: monthly live group calls, Elite Visionary Q&A and AMAs, private livestreams and live workout sessions you can chat in, behind-the-scenes content, Elite Visionary challenges, form checks, custom orders, priority booking, and 15% off sessions and store. Annual billing is the best value on both tiers — you save $20.88 or $30.88 a year. Both tiers can be cancelled any time.

Which tier should I start with?

Visionary is the full Fit Beyond Sight member experience: member content, progress tools, accountability features, member events, replays, and member savings. Elite Visionary includes everything in Visionary, then adds the closest-access premium layer: the always-on FBS Assistant, VIP vault content, private drops, Elite AMA access, music studio access, personal-life content, form checks, custom orders, priority booking, and the highest member savings. Start with Visionary. Upgrade to Elite Visionary any time from your account settings.

Can I upgrade or downgrade my tier later?

Yes — switch between Visionary and Elite Visionary any time from your account settings. Billing is adjusted automatically for the change, and your access updates right away.

Is annual billing worth it?

If you plan to stay more than ten months, yes. Annual billing saves $20.88 a year on Visionary and $30.88 a year on Elite Visionary versus paying monthly — the same access, billed once.

Can I cancel my membership any time?

Yes. You can cancel directly from your account settings with no penalties. Your access continues until the end of the billing period.

Programs & workouts

How do the training programs work?

Your program is a day-by-day arc matched to your focus, experience, equipment, and time — drawn from a deep library of body, mind, and hybrid tracks. Visionary members self-start a program; Elite Visionary programs are built and adjusted with Mario. Run it self-paced (it advances as you complete days) or scheduled (the clock keeps you honest). Milestone days earn badges, and you can restart a week — or the whole program — any time.

Do I need a gym or special equipment?

No. Programs come in home, gym, and upper/lower variants, and every guided workout offers scaled options in real time. Pick what matches your setup when you start, and adapt as your access changes.

What are the guided workouts like?

Guided interval workouts run with a built-in timer, animated movement demos, and spoken cues — including the rest countdown — so you can train eyes-free. They never run silently in the background: if you try to leave mid-workout, you’re asked to confirm before it ends.

Can I time rest, rounds, or intervals on their own?

Yes. Quick Tools gives you a timer, a stopwatch, and an interval timer with audible alerts — handy for resting between sets or pacing rounds. It stays controllable from a fixed dock wherever you are on the site.

Tracking your progress — Stride, My Tools & Insights

What is Stride?

Stride turns your phone into a GPS workout tracker for walks, runs, and rides — live distance, pace, splits, and your route on a map, with spoken cues so you never look down. Connect a wearable (Strava, Garmin, and more) to bring in heart rate and steps, and every workout is saved with its history.

What are My Tools?

My Tools is one hub for everything you log: daily check-ins, sleep & recovery, an activity journal, goals, habits, body metrics, a food journal, private notes, a mindset journal, and progress photos. Each tool keeps its own filterable history, and you can add, edit, or download entries in place.

Are my logs and photos private?

Yes. Everything in My Tools and your journals is private to you. Mario only sees what you explicitly choose to share in a session, or a progress photo you mark as coach-visible. Your messages stay between you and Mario.

Can I export or download my data?

Yes. Download any single entry, or a whole tool’s history, as a tagged PDF (or CSV/JSON). You can also export your full account data — profile, sessions, logs, messages, and more — from your account settings.

What are Insights?

Insights turns everything you log into trends and patterns — your streaks, movement, mood and energy, sleep, body metrics, and program progress over time — so you can see what’s working. Elite Visionary members can review these with Mario.

What are Challenges?

Official challenges set by Mario, plus personal challenges he assigns just for you. Join one, follow it, and mark it complete when you finish — a simple way to keep momentum when motivation dips.

Working with Mario

How do the weekly check-ins work?

Every week you complete a short check-in — what you did, what you skipped, and what’s coming up. I review it and respond with feedback, adjustments, or simply holding you to what you committed to.

Can I message Mario directly?

Yes. Members get a private message thread with Mario for questions, wins, and obstacles. He reads these — it’s a direct line, not a public forum, and it’s never shown anywhere else.

What if I fall off track?

That’s exactly what coaching is for. The point isn’t perfection — it’s getting back on track faster than you would alone. I’ll address it directly without judgment and adjust if needed.

Is coaching remote?

All coaching is delivered remotely — check-ins, programming, and communication happen online. This means you can work with us regardless of where you’re based.

Can I do fitness and life coaching at the same time?

Yes. Many clients run both simultaneously. Get in touch after signing up and I’ll discuss how to structure the two together.

Elite Visionary extras

What do I get with Elite Visionary that Visionary doesn’t have?

Elite Visionary is the closest-access tier: the always-on FBS Assistant trained on all of FBS, AMAs and Q&A with Mario, the private music studio, behind-the-scenes personal-life content, form checks, custom orders, the Elite vault, priority booking, and the highest member savings (15% off sessions and store). Everything in Visionary is included.

What is a form check?

Submit a short video of a lift or movement and Mario reviews your technique with specific feedback — an Elite Visionary benefit, so you’re training the right way, not just hard.

The Buddy Session

What exactly is a Buddy Session?

It’s a focused 1-on-1 accountability session with me — 20, 30, or 45 minutes depending on what you book. You fill in a short pre-session form after booking — takes five minutes — and I review it before the call. In the session, I assess where you are, identify what’s blocking you, and give you a clear set of next steps. You leave with clarity and real momentum.

How do I prepare for one?

Complete the pre-session form that arrives after booking. Come knowing your biggest current obstacle and one specific thing you want to walk away with. You do not need to have things figured out — the session is designed to meet you exactly where you are.

Will one session be enough?

For many clients, yes — one session creates enough clarity and momentum to restart. For others, it is the proof point they needed before committing to monthly coaching. Either outcome is valid. The session is also available as a standalone top-up at any point in a client’s journey.

Can a Buddy Session lead into membership or coaching?

Yes, and it’s the most natural path. The Buddy Session is designed as an entry point that leads naturally into either Monthly Coaching or the Membership — whichever fits best after the session.

Booking, sessions & credits

How do I book a session?

Pick a service, choose an open time slot, and confirm. You’ll get a confirmation email with a calendar (.ics) file, and you can manage the booking any time from the link in that email or from My Sessions.

Can I reschedule or cancel a booking?

Yes — reschedule or cancel from your booking link or My Sessions. Cancel at least 24 hours ahead for a full refund or to return a prepaid credit; inside 24 hours, the policy on the booking page applies.

How do session packs and credits work?

Session packs and the monthly Fitness Buddy plans add session credits to your account; a credit is used each time you book, and any expiry is shown when you buy. You can see your remaining credits in your account.

Classes & events

What equipment do I need for a live class?

A stationary bike or turbo trainer, a device to join the call (phone, tablet, or laptop), water, and a towel. Any stationary setup works — you do not need a smart trainer or special equipment. I’ll provide pacing targets at the start of every session.

Do I need to be fit to join a class?

No. Every class is designed to be accessible regardless of starting point. I provide scaled options for every movement in real time. The Workout Anywhere and Dance sessions in particular have no fitness prerequisites — if you can move, you can join.

Are classes recorded?

Most virtual sessions are recorded and added to the member content library within 24 hours. In-person events are not recorded. Each event listing on the Classes and Events page shows whether a replay will be available.

What are the Group Accountability Sessions?

Group Accountability Sessions are live monthly calls where I check in with members as a group. You share your wins and challenges, commit to targets for the month ahead, and hear me coach others through similar problems. These sessions are exclusive to paying members. To access them, you need an active membership — see the Membership page for tier options.

Gifting & store

Can I gift a membership or sessions?

Yes. Buy a gift on the Gift page and your recipient gets a redeem code by email — they apply it to unlock a membership or sessions. It’s the easiest way to put someone’s momentum on you.

What’s in the store?

The store carries Fit Beyond Sight gear, and anyone can request a custom order — fixed-price items or request-to-quote. Members save 10–15% on store purchases automatically, depending on tier, and Elite Visionary has its own custom-order options too.

Accessibility

Is the site built for screen readers and keyboard use?

Yes — Fit Beyond Sight is built screen-reader-first and is keyboard-operable end to end. Workouts, Stride, and the timers speak their key cues, and a “use speech for most site content” toggle in your profile reads more of the site aloud. See the Accessibility page for the full statement.

Privacy, data & notifications

What does Mario actually see?

Your messages to Mario, your bookings, and anything you choose to share. Your private logs, journals, and photos stay yours unless you share them or mark a photo coach-visible. You control your contact preferences and can export or delete your data at any time.

How do I control emails, texts, and notifications?

From your profile you can turn each notification topic on or off — messages, reminders, progress, challenges, events, and content — across email, SMS, and push. Billing and essential account notices always come through. SMS is only ever sent with your explicit consent.

Practical details

Do you work with people outside your time zone?

No. All coaching and virtual sessions are available worldwide. Session times are agreed directly with me to work for your time zone. Live class times on the Classes and Events page are listed in EST.

Can I train with an injury or medical condition?

Yes, with the right approach. If you have a current injury, medical condition, or physical limitation, mention it in your pre-session form or before booking. I’ll advise how to structure sessions around your situation. Fit Beyond Sight is not a medical service and does not replace advice from a doctor or physiotherapist.

Do you give nutrition advice?

Coaching covers training, accountability, and lifestyle structure. I provide general nutritional guidance — how to fuel your training, recovery, and energy — as part of the coaching conversation. Clinical dietary advice and prescribed meal plans require a registered dietitian, which is outside the scope of coaching here.

Will I be put in a group when I’ve paid for personal coaching?

All personal coaching — Fitness Coaching, Life Coaching, and Buddy Sessions — is strictly 1-on-1 with me. Group elements exist in the membership through live classes and monthly Group Accountability Sessions, but these complement personal coaching rather than replace it. You will never be put in a group when you have paid for personal coaching.

How quickly will I see results?

Most clients notice a meaningful shift in consistency and momentum within the first two to three weeks — because structure and accountability remove the daily decision fatigue that normally causes relapse. Physical results depend on your starting point, your goals, and how consistently you engage. I set realistic expectations in your first session. Anyone promising specific results in a specific timeframe without knowing you first is not being straight with you.

Billing & cancellation

How do refunds work for Buddy Sessions?

Buddy Sessions: cancel at least 24 hours before your session for a full refund. No-shows or late cancellations are not refunded but can be rescheduled once.

How do refunds work for membership and monthly coaching?

Monthly Coaching and Membership: all Visionary and Elite Visionary memberships come with a 14-day refund promise — if the work doesn’t deliver real value in your first 14 days, email info@fitbeyondsight.com within that window and we’ll refund what you paid. After 14 days, you can still cancel any time and keep access through the end of the billing period — no partial refunds for unused days.

What about one-time packages and session packs?

One-time packages and coaching engagements: set out in your individual agreement. Generally: partial refund within 7 days if onboarding hasn’t begun; non-refundable once programming is delivered. Session packs — unused, unbooked sessions refundable within 30 days of purchase, less the single-session rate for any used.

Can I pause my membership?

Pausing is available in genuine circumstances — serious illness, family emergency, or a major life event. It is not a routine option. Contact me directly to request a pause. Pauses are handled case by case and are limited to one billing cycle. The cancellation and re-enrolment process is always open if you need more flexibility.

Will I get a receipt or invoice?

Yes. Stripe automatically sends a payment confirmation to your email. If you need a formal invoice for business expenses or insurance, contact us via the contact page with your payment details and we will provide one promptly.

Still have a question?

Get in touch directly and we’ll give you a straight answer — no sales pitch, no pressure.

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